Technical & Sales Support

Help Desk

Our web-based technical help desk is specifically designed to improve the daily work of embedded developers. Knowledge base, technical news, and sophisticated support request handling are a key element of our first-class support.

Local Contacts

Our highly qualified sales and support engineers are available across the world to provide a timely response to your support requests.

Product Registration

Register your product to receive up-to-date information about it or request a maintenance key to unlock the full feature set.

Repair & Return Services

Before you ship hardware to Lauterbach GmbH or one of its partners, you need to request a RMA code/shipment reference. This will help us to process incoming goods quickly and accurately.

Maintainance Check

When you purchase a Lauterbach product, you automatically receive one year of free software updates. After that, you can purchase a new software maintenance license to install and run the latest TRACE32 PowerView software updates. You can easily check the current maintenance status of your product and get a quote for another year of software maintenance if needed.